Conditions of Use Online Pricing and Availability - Prices, specifications and availability of products are subject to change without notice. Due to the unpredictable nature of the the market, descriptions may not reflect current technical information. Because we offer a wide selection of products, prices may change without notice. We also reserve the right to make corrections in the event of a misprint. Orders Placed By Individuals - All orders placed by individuals must be accompanied by full payment (check, money order or credit card) plus shipping charges and applicable state tax (NY residents 8.25%). We accept VISA, Master Card, American Express, Discover. Open Account Terms - Terms of "Net 15 Days" shall be extended to cities, governmental agencies, department and companies in good standing of open account. We encourage new business customers placing their first order to call and set up an account with First Out Rescue, and make payment with check, credit card in advance. This can help to avoid any delay with shipping during the credit review process. PLEASE NOTE: PAYMENT BY PERSONAL CHECK WILL DELAY PROCESSING OF YOUR ORDER! Our policy is to delay processing of any order paid by personal check for ten banking days after we deposit the check into our bank account. We have this policy in order to determine that the check has not been returned because of "insufficient funds". We thank you in advance for your patience if you pay by personal check. Sales Tax - New York residents are subject to sales tax. (Tax is applicable to Product and Shipping). Online orders in all other States are Tax Free. If you are tax exempt, the sales tax will be removed from your order before we final process, however, a tax I.D. must be submitted with your order in our comment box . PLEASE NOTE: ALL TAX I.D. NUMBERS ARE VERIFIED BEFORE ORDER IS PROCESSED! Minimum Orders - First Out Rescue Equipment requests that all orders be a minimum of $12 (before shipping and tax). Delivery Policy - Continental U.S. orders are shipped for speed, convenience and economy. Customers in Alaska, Hawaii and Canada may choose U.S. Postal Service or UPS Second Day Air at additional costs. Some restrictions do apply because of quantity, weight, shape or size. Some orders may require additional shipping charges. If the items you are ordering require extra shipping, we will notify you once your order is received. Ordering Options - There are four easy ways to place an order with First Out Rescue Equipment: Order securely online 24 hours a day using your VISA, Master Card, Discover or American Express Card. Order via our telephone number during normal business hours at: (716) 874-2428. Download the order form, fill it out and fax the order to us at: (716) 873-1526. Download the order form, fill it out and mail it to us at: First Out Rescue Equipment 100 Ensminger Road Tonawanda, NY 14150 Order Instructions - Order securely online 24 hours a day using: VISA, Master Card, Discover, American Express. The fastest and easiest way to order from First Out Rescue Equipment is to use our website. Our products are sorted by category for added convenience. After locating the products you want to purchase you can simply enter the quantity and click the "Add to Cart" icon. You will then be directed to your shopping cart where you can view, add or remove the items in your cart. When you are finished shopping you can click the "Checkout " icon. Request for Quote - First Out Rescue Equipment always strives to bring you the highest quality products at exceptionally low prices all while providing you with the most exceptional customer service. We understand the need for additional discounts for large volume orders and we appreciate the opportunity to quote our products and services. If you would like a quotation for a large volume order you can email, fax or call us with your request. We will always do our best to process your quote in the most timely manner. Form: You can submit our online quote form Fax: You can fax your quote request to (716) 873-1526. Call: You can call in your quote and speak with one of our Customer Service Representatives by calling (716) 874-2428.